FAQ
Frequently Asked Questions
Everything you need to know about Irys. how it works, what's included, and how to get started.
Why should I use Irys instead of Claude, GPT, Perplexity, and Lexis separately?
Each of those tools is strong at one thing. but every one of them is amnesiac and isolated. Claude forgets everything when you close the tab. Perplexity has no matter context. GPT has no legal structure. NotebookLM has no output workflow. And none of them know your firm, your client, or your history. More critically: using consumer AI tools for client work without proper DPAs may violate your professional conduct obligations under ABA Model Rule 1.6. Irys is built with data isolation, zero retention, and architecture designed for attorney-client privilege. One platform, one subscription, full compliance.
How does Irys compare to Harvey or Legora?
Harvey and Legora are general-purpose legal AI tools built for large law firms. Irys is purpose-built for the full legal workflow. research, drafting, redlining, matter management. with a three-tier reasoning architecture and citation checking against available legal-source data. Irys is also significantly more accessible on pricing, with no enterprise-only gating.
What is Irys?
Irys One is a unified AI platform for legal work. research, draft, redline, manage matters, and collaborate in one system built specifically for legal professionals. It replaces five tools with one.
How is this different from general AI?
General AI tools like ChatGPT and Claude have no legal-specific guardrails, no citation verification, no matter management, and no audit trail. Irys starts with your matter. documents, facts, and legal context. and produces real legal analysis with source-linked citations.
Will Irys replace my legal team?
No. Irys augments your team, not replaces it. It handles the time-consuming research, first-draft generation, and document comparison so your lawyers can focus on strategy, judgment, and client relationships. Think of it as giving every attorney a tireless associate.
Do you have your own LLM, or do you use existing models?
We do not build our own LLM from scratch. We use the best available foundation models and are model-agnostic. we route to the right model for the right task. What we own is the infrastructure around it: the retrieval pipeline, the citation verification engine, the knowledge graph, the matter context layer, and the reasoning orchestration. The LLM is the engine. We built the car.
What does unlimited context actually mean?
It is not a metaphor. Our three-layer architecture (Worker / Coordinator / Synthesizer) processes documents across tiers so that matter context is preserved regardless of how many documents you upload. No token limits, no chat resets. Firms upload hundreds of documents into a single matter and the AI works from the full matter every time.
Is Irys a wrapper around ChatGPT?
No. Wrappers take a general-purpose LLM, add a prompt template, and charge a markup. Irys is purpose-built infrastructure: a three-tier reasoning architecture, proprietary retrieval pipeline, citation checking against available legal-source data, a knowledge graph engine, and a matter-native context layer. We rent the intelligence from the best AI models available. We own the legal system around it.
Do I need technical expertise or IT support to use Irys?
No. Irys is designed for lawyers, not engineers. The interface is intuitive and requires zero technical setup. Most users are productive within minutes. For enterprise deployments, we handle onboarding and configuration.
Who is Irys Lite for?
Irys Lite is an entry-level way to start using the application, including anyone exploring AI for legal work without a firm-tier commitment, solo practitioners just starting with AI and in-house counsel testing the platform before recommending a firm-wide rollout.
What's included in Irys Lite?
Everything in Irys: every feature, including the Drafting Assistant, Workbench, the Microsoft Word Add-In, Matters, and Playbooks. You experience the entire application until you reach the usage caps.
What are Irys Lite's usage caps?
Irys Lite includes: • 12 messages per day (AI questions, including Standard and Thorough) • 175MB of storage (approximately 35 documents) Matters and Playbooks are unlimited, subject to the 175MB storage limit.
How does the Irys Lite daily message limit work?
Your 12 daily messages reset at midnight in your local timezone. Messages that fail or don't complete do not count toward your daily limit.
What's not included in Irys Lite?
Irys Lite is designed for individual, single-matter use. It does not include: • Team sharing or collaborative Workspaces • Advanced firm admin controls • Priority support • Expanded storage • Integrations beyond the basic Word Add-In If you find yourself needing any of these, that's a good sign you're ready for Irys One.
Can I share my Irys Lite account with colleagues?
No. Irys Lite is a single-user plan. Team features, shared Workspaces, and multi-user functionality are not available and are hidden from the interface. For team access, Irys Teams is the right fit.
Do I need a student email or verification to sign up for Irys Lite?
No. Irys Lite is open to everyone; no verification or .edu email is required. At signup, you'll be asked your role. Selecting Lawyer or Other gives you access to Irys Lite. Selecting Student routes you to our Student plan instead.
What does Irys Lite look like on my billing statement?
Your receipts, invoices, and Stripe checkout will show Irys Lite.
What happens when I hit an Irys Lite cap?
Caps surface only when you hit them. There are no usage meters or counters before that point, and your existing work always stays intact. Here's what happens at each cap: Daily messages: 12/day - See the daily message limit FAQ above for reset timing and how different query types are counted. Conversations and outputs from prior days remain fully accessible; only your ability to send new messages pauses until the counter resets. Storage: 175MB (~35 documents) - Your 175MB covers every document in your account, across every Matter and your Personal Library. When an upload would push you over the limit, the upload is blocked and you'll be prompted to free space (by deleting documents from any Matter or library) or to upgrade to Irys One for expanded storage. Documents already uploaded stay available; nothing gets locked or removed. You can upgrade to Irys One ($299/month) at any time, either directly from a cap-hit prompt or from your account settings. Everything carries over: your Matters, documents, conversations, drafts, analysis, and insights.
How do I upgrade from Irys Lite to Irys One?
You can upgrade to Irys One ($299/month) at any time from the billing section in your account settings, or directly from any cap-hit prompt. Your existing Matter, documents, and work product carry over; nothing starts from scratch. You'll immediately unlock unlimited messages, storage, Matters, and Playbooks.
How do I cancel Irys Lite?
Irys Lite is a month-to-month plan with no long-term commitment. To cancel, visit your account settings; you'll see options to cancel your subscription.
Does Irys Lite have an annual billing option?
No.
How is Irys Lite different from the free trial?
The 7-day free trial gives you full, unrestricted access to Irys with no usage caps. Irys Lite is a paid plan at $19.99/month that gets you the full product with usage caps of 12 messages per day and 175MB of storage. Your trial does not auto-convert to a paid plan. At the end of your trial, you'll choose between Irys One (the full version of the platform) and Irys Lite.
What happens when my free trial ends?
Your trial does not auto-convert to a paid plan. Two days before your trial expires, you'll get a reminder email. On the day your trial ends, your next login will show a paywall: Irys One ($299/month, the full platform) is the primary option, with Irys Lite ($19.99/month with usage caps) as the secondary option. You have a 7-day grace window after expiration during which you can still choose a plan and resume your work; your data is preserved through the grace window.
Is the Word Add-In included on Irys Lite?
Yes. Every paid Irys plan, including Lite, includes the Microsoft Word Add-In at no additional cost.
What is Irys Workbench?
Workbench is the agentic legal AI workspace. You ask in plain English, and it plans the task, reaches into the tools you already use, does the work, and brings it back to the matter, so you review finished work instead of assembling it yourself.
What can Workbench do?
Research and analyze, draft, compare, revise, and produce real work product across your matters, grounded in your documents and real case law, using the tools you already use, all in one place.
What does Workbench produce?
Real, reviewable deliverables: a Google Doc, a downloadable Word document, an Excel workbook, or an email draft ready in Gmail or Outlook, along with case-law research linked to the actual reporters.
What happens after I ask Workbench for something?
It plans the task, works across your matter documents and the accounts you have allowed, checks case-law citations as it goes, and returns finished work to the matter: documents, drafts, and research you review rather than assemble. You can watch it work, steer it, or stop it at any point.
Where does the finished work go?
Back into the matter. Deliverables and research fold into the matter so the next question builds on them, and anything created in a connected account, like a Google Doc or an email draft, stays there for you to review.
How is Workbench different from a general AI agent?
A general agent does not know your matter, starts cold each session, and makes you wire it to your systems and re-explain context. Workbench is built for legal work: it lives inside the matter, organizes legal context by design, cites real case law and checks it, and holds a trust posture built for privileged client data.
Can I stop or redirect Workbench while it is working?
Yes. You watch it reason in real time, you can stop it mid task, and you can steer it by adding an instruction to a running turn. It adjusts course instead of finishing wrong and making you start over.
Which tools and connectors can Workbench work with?
At launch, Workbench connects to Gmail, Google Drive, Google Calendar, Google Sheets, Outlook, OneDrive, Dropbox, and Slack, plus legal case-law research. It can search and read across these systems, draft emails, create documents, and pull emails and files into a matter.
Do I need to connect accounts to use Workbench?
No. Workbench works out of the box with your matter documents and legal case-law research. Connecting accounts extends its reach: it can then search your email and files, create documents in Drive, and prepare drafts in Gmail or Outlook.
How do I connect an account?
Open the connections area in your account settings, choose a service, and authorize it. Workbench requests read and limited write access only. You then decide, per chat, which connected accounts Workbench may use.
Can I bring emails and files into a matter?
Yes. Browse a connected account, select the emails, attachments, or files you need, and bring them in as first-class matter documents. Ingestion supports Word, PDF, Excel, CSV, PowerPoint, text, and markdown.
Does Workbench send emails or take actions automatically?
No. Connections run on a read and limited write posture, and Workbench never sends on its own. Email tools create drafts only, actions are confirmation gated, and you control per chat which accounts Workbench may touch.
Can I control which accounts Workbench can access?
Yes, per chat. A matter can be locked to documents only, or scoped to specific accounts, for example Drive and Gmail but nothing else.
What kinds of legal matters can it handle?
Any legal matter. It works across practice areas on one surface, from litigation and transactional work to regulatory, compliance, and in-house matters, for everyone from solo attorneys to large firms and legal departments.
What is Agentic Retrieval?
Agentic Retrieval is the research engine inside Workbench that powers Thorough mode. Instead of answering in a single pass, it runs a structured investigation: it plans the research, pursues multiple lines of inquiry in parallel, checks case law against primary sources, and synthesizes a legal memorandum with inline citations linked back to their source. The result is more reliable citations and answers grounded in verifiable sources rather than model inference alone.
Is Agentic Retrieval included in my Irys plan?
Yes. It is part of Workbench, and Thorough mode is available on all Irys plans at no additional cost.
Do I need to do anything to start using it?
No setup needed. Quick is the default mode for fast answers; to run a full, cited investigation, open the mode selector below the input bar and choose Thorough. Every mode is included: there are no settings to turn on.
What are the three modes and when should I use each one?
There are three, and you pick how deeply Irys investigates; you never pick a model. Quick (the default): fast, direct answers for drafting, summarizing, rewording, or a straightforward question. Standard: one comprehensive pass that returns a memo-quality report with aggregated citations, best for statutes, regulations, and secondary-source questions. Thorough: a full investigation that reads your matter, checks case law, and returns a memo with inline citations you can click, best for matter-bound or case-law work you will stand behind. Switching is one click.
What’s the difference between Quick and Thorough?
Quick gives a fast, single answer with no inline citations, ideal for quick drafting and questions. Thorough runs a full investigation: it plans, pursues multiple leads in parallel, checks case law against legal-source databases, and returns a structured memorandum with inline citations. Use Quick for speed; use Thorough for anything you would cite or show to someone else.
What’s the difference between Thorough and Standard?
Standard makes one comprehensive pass and returns a memo-quality report with aggregated citations, strong for statutes, regulations, and secondary-source synthesis. Thorough runs an iterative, step-by-step investigation, checks case law against source, and cites each claim inline, the better choice when the question turns on case law. Both are current modes: pick Standard for a single synthesis pass, Thorough for a checked, cited investigation.
How do I switch between modes?
Open the mode selector below the input bar and choose Quick, Standard, or Thorough. The mode applies to your next message, so glance at the selector before you send, especially when you reopen an earlier conversation.
Does an existing chat remember which mode I last used?
Yes. Each chat now reopens with the chat mode that was used for its last message (Quick, Standard, or Thorough). Pick up exactly where you left off.
Which mode does a new chat start in?
Whichever chat mode you last selected (Quick, Standard, or Thorough). The default follows your latest choice so you don't have to reset it each time.
What is Thinking and how do I use it?
Thinking is the live investigation panel that opens when you submit a query in Thorough mode. You can follow along in real time as Workbench identifies key issues, pursues each lead, and pulls in relevant sources. Once the query is complete, Thinking displays a compressed summary of every lead and cross-reference used to generate the answer, so you can see not just what it concluded, but how it got there.
What happens after I submit a question in Thorough mode?
Thorough runs a four-step process. First, the Thinking panel opens showing the planned investigation and key issues to pursue. Second, leads run in parallel, each one a line of inquiry such as a case to check, a document section to read, or a statute to retrieve. Third, a structured legal memorandum is written with inline superscript citations. Fourth, the Sources & Citations panel populates with everything retrieved, grouped by Case Law and Web, with a search function and Copy All option.
Does Thorough mode work with my matter documents?
Yes. Thorough is matter-aware by default, when you’re working inside a Matter, Workbench prioritizes your attached documents alongside external legal sources. Document citations link directly to the source PDF at the cited page.
What’s the difference between Case Law and Web Search in the Sources panel?
Case Law refers to opinions retrieved and checked through authoritative repositories of U.S. legal opinions, oral arguments, and federal filings. Web Search refers to additional relevant sources located through online search. Both are grouped separately in the Sources & Citations panel so you can see exactly where each piece of information came from.
How do inline citations work?
Hover over any footnote number in Thorough’s output to see the citation and a hyperlink to the source. Click the footnote number to open the full Sources & Citations panel, where all references are listed and grouped by type. From either view, you can navigate directly to the full opinion on legal-source databases or to the source document page.
How does Irys verify case law citations?
All case law references are checked against legal-source databases covering U.S. case law going back over 200 years. Clicking any case citation takes you directly to the full opinion on legal-source databases. You should always review citations independently, it is still AI, but the checking chain is visible at every step.
Do I need a separate case-law subscription to use Thorough mode?
No. Case-law access is included, and no separate account or subscription is required.
Does Thorough mode affect how quickly Irys responds?
Thorough is the most thorough mode, so it takes longer than Quick’s near-instant answer. Because the Thinking panel shows the investigation as it runs, you follow progress throughout rather than waiting for a final answer to appear all at once.
Will my existing saved prompts and chat history still work?
Yes. Your saved prompts and chat history are unaffected by the modes. Quick is the default; Thorough and Standard are there whenever you need them.
What is Quick mode?
Quick is the default mode: fast, direct answers for drafting, summarizing, rewording, and straightforward legal questions. It works from your matter’s full document context and returns copy-ready text without inline citations. Use it when you want an answer in seconds, not a research report.
What is Focus Mode?
Focus Mode gives you a distraction-free, full-screen view of a conversation for reading the AI’s replies: it hides the surrounding panels so the chat fills the screen. Toggle it off to return to the standard layout.
Why did my mode change, or does the platform switch modes on its own?
The mode you pick applies to your next message; it doesn’t change answers already on screen. Before you send, especially when you reopen an older conversation, glance at the mode selector to confirm you’re in the mode you expect, so the answer comes back the way you want.
How do I verify Standard citations?
Standard gathers its citations at the end rather than checking each against a case-law database as it writes, so run Cite Check on the report to confirm every cited case exists, is correctly formatted, and is still good law. For case-law-heavy questions, Thorough checks citations against source as it works.
Can I download or save an answer?
Yes. Download any reply as PDF or Word (DOCX), use “Save this output to Notes in My Desk” to keep it with the matter, or copy it straight out.
What is the Dashboard?
The Dashboard is your landing page after you sign in: a command center that pulls your active work into one place. It has three views, Focus, Command, and Full, that reveal more as you ask for it, so it leads with what is urgent and stays out of the way until you want more.
What do the Focus, Command, and Full views each show?
Each view answers a different question and is complete on its own, so you only go deeper when you need to. Here is what each one leads with:
- Focus, the default, shows your priority matters, an "Ask Irys" bar, and a way to jump back into recent work.
- Command shows the bigger picture: a matters carousel, My Tasks, Team Activity, Recent Chats, and Multi-Document Analysis.
- Full shows everything else available to you: practice tools, integrations, and the product roadmap.
How do I switch views, and does Irys remember the one I use?
Use the "Dashboard View" control near the top of the Dashboard to move between Focus, Command, and Full. Irys remembers the view you chose and opens there next time.
The Dashboard looks different. Where did everything go?
The Dashboard now uses three views instead of separate tabs, and the work is all still here. Switch between Focus, Command, and Full with the "Dashboard View" control to find a panel you do not see. Here is where things moved:
- Your recent chats and matters are in Focus and Command.
- Research now launches from the Quick Access strip in Command, and your research tool lives under Practice Tools in Full.
- The other tools you used to launch from the dashboard are in the Full view, under Practice Tools and Integrations.
- Your interface preferences, such as the prompt submission shortcut, are now in Account Settings.
Where do I turn on two-factor authentication, change my password, or set sign-out on inactivity?
Two-factor authentication, your password, and sign-out on inactivity all live in your account settings, not on the Dashboard. To get there:
- Open the circle with your initials in the bottom-left corner.
- Choose Account Settings, then open the Settings tab.
Can I ask Irys something directly from the Dashboard?
Yes. The Focus view has an "Ask Irys" bar built in, so you can start a question the moment you land, without opening a separate screen first.
Why are the matters in Focus different from the ones in Command?
Focus shows your priority matters, the most urgent ones first, so you can act on what needs you right now. Command shows your recent matters in a carousel, so you can move across everything you have been working on. Same matters, sorted for two different jobs.
Do my teammates see the same Dashboard as me?
Within a Workspace everyone works from the same matters, but the Dashboard surfaces your own priorities, tasks, and recent work, so what each person sees is their own. Team Activity is the shared part: it shows what others on your team have been doing.
What is a Matter?
A Matter is the unit of work in Irys, the place for everything related to a case, deal, or project: documents, conversations, notes, tasks, drafted documents, and analysis results. Every tool and feature in the platform connects back to the Matter.
What's new in Matters?
Panels now show last-activity previews and context action buttons. A new Tasks panel is added. The Matter header gains Status, Due Date, and Assignee fields. A floating AI chat window scoped to the matter is always available on the page.
What is the Pinned Reminder?
Each Matter has one Pinned Reminder, a single user-editable status message that acts as the "headline" for anyone looking at the matter. It appears both on the Matter card in your list and as a banner on the Matter detail page. Any Matter member can set or replace it.
What is the Tasks panel?
Tasks is a new panel for lightweight work tracking within a Matter. Each task has a title, optional assignee, optional due date, status (To Do / In Progress / Done), an optional free-form label (e.g., "Urgent," "Waiting on OC"), and an optional link to a document, chat, or note in the Matter. Tasks can also have sub-tasks, which are simple checkboxes with a title only.
What are task labels?
Labels are free-form text tags on individual tasks that provide priority signals. The system suggests commonly used labels (including "Urgent," "Waiting on OC," "Waiting on Client," "Partner Review," "Filing Deadline," and "Court Deadline") based on what you and your team have used before. Labels are scoped to the individual task.
How do sub-tasks work?
A parent task can have sub-tasks, which are checkboxes with a title only: no independent assignee, due date, status, or label. The parent task carries all real properties. One level of nesting only. When all sub-tasks are checked, the system will suggest marking the parent task as Done, but won't auto-complete it.
Where can I see all my tasks across Matters?
To access Tasks across all Matters, select the "Task" option beneath "Matters" on the left panel. It shows an urgency summary (overdue, due today, active), grouping tasks into "Needs Immediate Attention" and "Coming Up." You can filter by matter, status, or label. Tasks also show a "Suggested Practice Tool" badge, a one-click launcher into the right tool with Matter context already loaded.
What are context actions on panels?
Panel items now show action buttons like "Open in Drafting Assistant," "Compare with…," "Send for Signature," and "Start New Analysis." These launch the relevant Practice Tool with the Matter context pre-loaded, so you don't need to manually attach documents or set context. Tool outputs auto-link back to the Matter.
What is the floating AI surface?
Every Matter detail page has a floating "Ask Irys" chat window scoped to that matter. It automatically has access to all the matter's documents, chats, notes, tasks, and AI instructions, with no manual attachment needed. Quick questions happen in the floating surface; heavier work can expand into the full Workbench with Matter context pre-loaded.
How does AI context work within a Matter?
The AI inherits a cascading set of instructions: Org-level instructions → Workspace-level instructions → Matter-level instructions → individual chat context. This means a Workspace set up for litigation (e.g., "Always cite Texas Rules of Civil Procedure") passes that context down to every Matter and chat within it automatically.
Can I view all my Matters in a table instead of cards?
Yes. The Matters list page offers two view modes: Cards (the default grid of Matter cards) and Directory (a sortable table with columns for Name, Client, Practice Area, Status, Assigned Attorney, Tasks, Docs, Last Activity, and Actions).
What happens to my existing Matters?
Nothing changes structurally: your Matters, documents, and chats all carry over. You'll see the same panel layout, now with smarter panels. Tasks, status fields, and the floating AI surface are additive.
What is the Library?
The Library is Irys's centralized repository where all your files live, organized into folders linked to your Matters.
What's new in the Library?
The Library is now in a Finder-style layout: a left sidebar with organized folder categories (Client, Matter, General); a sortable document table; and a preview pane with document metadata, quick actions, direct connections to Sign and the Drafting Assistant, and workspace-scoped access.
How is the Library organized?
The left sidebar has four sections: Favorites, Client Folders, Matter Folders, and General Folders. Under Favorites, you'll also find quick access to Recent documents, All Documents, and Signed Documents.
What do the folder colors mean?
Folder icons are color-coded by category: Client Folders have a green flag, Matter Folders have a purple flag, and General Folders have no color.
How does the preview pane work?
Click any document row to open the preview pane on the right, which shows the document thumbnail, metadata (Kind, Size, Created, Modified, Location, Status, Source), and available actions. Click the same row again to close it. Clicking a different document updates the pane without closing it. Switching sidebar sections closes the pane automatically.
What actions can I take from the preview pane?
View, Download, Move to Folder, Link to Matter, Send for Signature, Open in Drafting Assistant, and Delete. Rename lives in the right-click context menu, not the preview pane.
What does the Source column show?
The Source column has two lines: the first (Location) shows where the document lives: Default, General, Client: {name}, or Matter: {name}. The second line (Origin) shows how it got there: Uploaded, Generated (from Drafting Assistant), or Chat (from Workbench).
What file types and sizes does the Library support?
Uploads support PDF, DOC, DOCX, TXT, MD, WPD, EML, MSG, JPG, JPEG, and PNG files up to 200 MB each, with a batch limit of 500 files at a time.
What do the status badges mean?
"Processed" (green) means the file has been ingested and is ready for use. "Pending" (yellow/orange) means the file is being processed. "Draft" (gray) applies to documents in progress from the Drafting Assistant.
Can I search within the Library?
Yes, two search options are available. The scoped toolbar search ("Search documents...") searches within your current folder context. The global ⌘K search is platform-wide across documents, chats, matters, and workspaces.
How does the Library relate to my Workspace?
The Library is workspace-scoped. When you're in a Workspace, you see only that Workspace's documents, plus your Personal Library and the Org Library. Documents in other Workspaces are not visible until you switch to that workspace.
Does the Library connect to the Drafting Assistant?
Yes. Documents drafted in the Drafting Assistant appear in the Library with status indicators mapped to their stage: Draft (gray), Pending review (yellow), and Final/Processed (green). You can also open any Library document directly in the Drafting Assistant via the preview pane.
What is a Workspace?
A Workspace holds specific Matters and the relevant Members. If you're in a Workspace, you can see all its Matters. If you're not, you can't, simple as that.
How is a Workspace different from my Organization?
Your Organization is the billing entity (your firm or legal department). Workspaces are sub-units within your Organization: scoped access groups that mirror how your team is actually structured, such as "Litigation," "Corporate," or "Real Estate."
How do I switch between Workspaces?
Use the workspace switcher in the top-right corner of the platform. It's always visible regardless of which page you're on. Clicking it shows all Workspaces within your current organization that you're a member of, along with a Personal Workspace option. Switching workspaces instantly scopes your Matters, Library, Tasks, and AI context to the selected workspace.
What is the Personal Workspace?
Personal Workspace is a cross-workspace aggregation view: when you select it, you see all Matters you have access to across every Workspace you're a member of within your organization on the lefthand panel. It's your "what am I working on?" home base. Note: the Library in Personal Workspace shows your personal documents only, not an aggregation of workspace libraries.
What are the Workspace roles?
There are three roles: Owner (full control, including deleting the Workspace or transferring ownership); Admin (can manage members and settings, but cannot delete the Workspace or demote the Owner); and Member (full access to all assigned Workspace content, but cannot manage membership or settings).
What can I see in other Workspaces I'm not a member of?
Nothing. Workspaces you're not a member of are completely invisible to you: you won't even see their names. This is intentional and supports conflict-of-interest isolation and screening. Only Org Admins can see all workspaces in an organization.
Does switching Workspaces affect the AI?
Yes. The AI's context is strictly scoped to your active Workspace. If you're in a Workspace, the AI only references the documents and matters from that Workspace, even if you're also a member of another Workspace. The AI instruction cascade follows the same rule: Organization → active Workspace → Matter → Chat.
What happens to my existing Client/Project structure?
Client/Project is a grouping and metadata layer within Workspaces, not an access boundary. Your existing Client/Project groupings map to Workspaces, and all Organization members are initially added to all Workspaces. Admins can then restrict membership to actual access needs.
I work alone. Will Workspaces affect my experience?
No. Solo users have one default Workspace and the Personal Workspace view. In practice they contain the same things: there's nothing to switch between. The workspace concept is invisible infrastructure for solo practitioners.
Can I set AI instructions at the Workspace level?
Yes. Workspace Settings include a Default AI Instructions field. Instructions set here cascade automatically to all Matters and chats within that Workspace, so you don't need to configure AI behavior on each individual Matter.
How do I create a Workspace?
Select Organization on the left panel. Select Workspaces, then click +Create Workspace. Name the Workspace and add a description if needed. Add Workspace members from your firm's Irys account. As the Workspace creator, you are automatically added as the Owner.
How do I add Members to a Workspace?
Additional members can be added after the Workspace is created: select Actions, then Manage Members, then Add Member.
How do I transfer ownership of a Workspace?
Select Organization on the left panel. Select Workspaces, then select Actions. Select Transfer Ownership and identify the Member to whom ownership is to be transferred. The previous Owner will be demoted to Admin.
How accurate is Irys?
Irys uses a multi-layered architecture built for legal analysis. Document analysis extracts structured context from your matters. Agentic investigation plans the research and provides citation checks against available legal sources. Synthesis produces memos with inline citations linked to source. Research results are designed to be traceable to supporting sources, and lawyers remain responsible for reviewing the underlying authority and confirming that it supports the proposition for which it is cited.
Does Irys cite its sources so I can verify the output?
Yes. Every research output includes full case citations with pinpoint references. You can click through to review the original source. Citation checking uses available legal-source data, including legal-source databases.
Can I control how Irys drafts?
Yes. You can provide templates, style guides, and firm-specific preferences. The Drafting Assistant adapts to your voice, your formatting, and your firm’s conventions. The Library module stores your templates for reuse across matters.
What content types are supported?
Irys supports PDFs (including scanned documents via proprietary OCR), Word documents, Excel spreadsheets, plain text, and more. Our OCR converts scans into reliable, searchable text tied back to the original document.
How many documents can I upload to a matter?
You can upload up to 500 files in a single bulk upload, with a 200 MB cap per file. There is no limit on how many documents a matter can hold over time. keep uploading as the matter grows. The AI reads every page of every document, regardless of how many you add.
How many documents can Irys analyze at once?
Multi-Doc Analysis runs structured queries across up to 50 documents per session. Define your questions once, get a matrix of answers with citations, evidence, and confidence scores for every document. For larger reviews, run Multi-Doc Analysis in focused batches and pull the results into the matter workspace.
Are there any limits on chats, uploads, or AI use?
No. Every paid plan gives you unlimited matter memory, unlimited AI queries, and unlimited chat length. No document caps, no token limits, no session resets. Upload up to 500 files per bulk upload. the whole matter stays in context every time you ask.
Does Irys support voice-to-text?
Yes. Voice-to-text is live. dictate prompts, questions, or content directly into Irys without typing.
Can I use Irys alongside other tools?
Yes. Irys includes a Word Add-In that brings Chat mode and Work mode directly into Microsoft Word for desktop. You can also export documents, research, and analysis in standard formats.
Is the Word Add-In included in my plan?
Yes. The Word Add-In is included on every paid plan. Irys One, Irys Teams, Enterprise, and Irys Lite. at no additional cost. There are no add-on fees and no token limits. Install it from within Word (Insert → Add-ins → Get Add-ins → search Irys) or from the Microsoft AppSource marketplace.
Does Irys integrate with existing document management systems (e.g., iManage, NetDocuments)?
DMS integrations are in development. For now, you can easily upload and organize documents within Irys. Enterprise customers can discuss custom integration timelines with our team.
Can I share with clients or co-counsel?
You can export any work product. research memos, drafts, comparisons. in standard formats (Word, PDF) to share externally. In-platform sharing with external parties is coming with our collaboration features.
When will collaboration features be available, and what will they include?
Collaboration features ship as part of Irys Teams, the plan above Irys One ($329 per seat/month, 2-25 attorneys, shipping soon). Teams includes shared workspaces, real-time co-editing, commenting, matter-level team chat, firm-wide playbooks, role-based permissions, and admin controls. Irys One stays at $299/month for an individual attorney.
Can I control who on my team sees which matters or documents?
Yes. Role-based access controls are included on Enterprise plans. you can restrict matter visibility by user, practice group, or department, with ethical walls and department-level silos. Firms under 25 seats that need these controls can contact us about custom multi-seat arrangements.
Is my data secure and private?
Yes. Zero data retention. we never store or train on your data. End-to-end encryption (AES-256 at rest, TLS in transit), tenant isolation, MFA, SOC 2 Type II, ISO 27001, GDPR-aligned, and CPRA-compliant infrastructure. Your data never leaves the Irys environment. Critically, Irys is a data processor, not a data retention company. LLM calls use ephemeral encrypted tokens. no content is retained after the session. Unlike AI tools that route through OpenAI or Anthropic and retain data indefinitely, your client data never accumulates on third-party servers subject to subpoena.
Do you train on my data?
Absolutely not. Your data is never used to train, fine-tune, or improve any AI model. This is a contractual guarantee, not just a policy. Your client data stays yours.
Can my Irys data be subpoenaed?
This is the question most firms have not asked yet. OpenAI has been successfully subpoenaed and has produced full chat histories, uploaded documents, and PDFs. Consumer AI tools. including Harvey, Legora, and CoCounsel, which are wrappers over OpenAI or Anthropic APIs. store your data on those servers. Irys operates as a data processor, not a data retention company. Approximately 80% of AI processing runs on Irys-controlled infrastructure. LLM calls use ephemeral encrypted tokens. nothing is retained after the session ends. There is no accumulated client data for a subpoena to reach.
How does pricing work?
Irys One is $299/month for an individual attorney, the full legal AI platform with unlimited matters, documents, and AI queries. Irys Teams ($329 per seat/month, 2-25 attorneys, shipping soon) adds shared workspaces, role-based permissions, and admin controls on top of Irys One. Enterprise is custom pricing for 25+ seats, with SSO, white-labeling, and a dedicated success manager. Irys Lite ($19.99/month) is a capped on-ramp for lawyers exploring the platform. Annual billing on Irys One saves 15% ($3,049/year).
How do trials work?
Full platform access for 7 days. No credit card required. Your data, matters, and work product carry forward if you subscribe. Start immediately.
What is Irys Lite?
Irys Lite ($19.99/month) is the full Irys platform with usage caps: 12 messages per day and 175MB of storage (around 35 documents). Matters and Playbooks are unlimited. Every module is included, including the Word Add-In. See the Irys Lite category above for full details.
Is there a minimum contract length, or can I cancel anytime?
Monthly plans can be cancelled anytime. Annual plans are billed upfront at a 15% discount. No long-term lock-in on monthly billing.
Are there rewards for referrals?
Yes. We have an active Partner Program with affiliate, reseller, and strategic tracks. Earn 10–30% commissions depending on the partnership type.
Do you offer onboarding support or training?
Yes. Irys One includes documentation, guides, and email support. Enterprise plans include dedicated onboarding sessions, training for your team, and a dedicated success contact.
What practice areas does Irys support best?
Irys is used across litigation, corporate/M&A, insurance defense, employment law, mass tort, real estate, IP, regulatory & compliance, privacy law, estate planning, immigration, and general practice. The platform adapts to your workflow regardless of practice area.
Does it cover international or non-U.S. jurisdictions?
Irys currently focuses on U.S. federal and state law across all 50 states. International jurisdiction support is on our roadmap. Contact our team if you have specific international requirements.

Still have questions?
Talk to our team or start your free trial, no credit card required.