Question 1

Why should I use Irys instead of Claude, GPT, Perplexity, and Lexis separately?

Accepted Answer

Each of those tools is strong at one thing — but every one of them is amnesiac and isolated. Claude forgets everything when you close the tab. Perplexity has no matter context. GPT has no legal structure. NotebookLM has no output workflow. And none of them know your firm, your client, or your history. More critically: using consumer AI tools for client work without proper DPAs may violate your professional conduct obligations under ABA Model Rule 1.6. Irys is built with data isolation, zero retention, and architecture designed for attorney-client privilege. One platform, one subscription, full compliance.

Question 2

How does Irys compare to Harvey or Legora?

Accepted Answer

Harvey and Legora are general-purpose legal AI tools built for large law firms. Irys is purpose-built for the full legal workflow — research, drafting, redlining, matter management — with a three-tier reasoning architecture and citation verification against 50M+ cases. Irys is also significantly more accessible on pricing, with no enterprise-only gating.

Question 3

What is Irys?

Accepted Answer

Irys One is a unified AI platform for legal work — research, draft, redline, manage matters, and collaborate in one system built specifically for legal professionals. It replaces five tools with one.

Question 4

How is this different from general AI?

Accepted Answer

General AI tools like ChatGPT and Claude have no legal-specific guardrails, no citation verification, no matter management, and no audit trail. Irys starts with your matter — documents, facts, and legal context — and produces real legal analysis with sourced citations against 50M+ cases.

Question 5

Will Irys replace my legal team?

Accepted Answer

No. Irys augments your team, not replaces it. It handles the time-consuming research, first-draft generation, and document comparison so your lawyers can focus on strategy, judgment, and client relationships. Think of it as giving every attorney a tireless associate.

Question 6

Do you have your own LLM, or do you use existing models?

Accepted Answer

We do not build our own LLM from scratch. We use the best available foundation models and are model-agnostic — we route to the right model for the right task. What we own is the infrastructure around it: the retrieval pipeline, the citation verification engine, the knowledge graph, the matter context layer, and the reasoning orchestration. The LLM is the engine. We built the car.

Question 7

What does unlimited context actually mean?

Accepted Answer

It is not a metaphor. Our three-tier architecture (Worker/Coordinator/Synthesizer) processes documents across tiers so that matter context is preserved regardless of how many documents you upload. There is no token limit on the user side. Firms upload hundreds of documents into a single matter and the AI reads every page. The architecture is what makes this possible at 67x lower cost than standard approaches.

Question 8

Is Irys a wrapper around ChatGPT?

Accepted Answer

No. Wrappers take a general-purpose LLM, add a prompt template, and charge a markup. Irys is purpose-built infrastructure: a three-tier reasoning architecture, proprietary retrieval pipeline, citation verification against 50M+ cases, a knowledge graph engine, and a matter-native context layer. We rent the intelligence from the best AI models available. We own the legal system around it.

Question 9

Do I need technical expertise or IT support to use Irys?

Accepted Answer

No. Irys is designed for lawyers, not engineers. The interface is intuitive and requires zero technical setup. Most users are productive within minutes. For enterprise deployments, we handle onboarding and configuration.

Question 10

Is my data secure and private?

Accepted Answer

Yes. Zero data retention — we never store or train on your data. End-to-end encryption (AES-256 at rest, TLS in transit), tenant isolation, MFA, SOC 2, ISO 27001, GDPR-aligned, and CPRA-compliant infrastructure. Your data never leaves the Irys environment. Critically, Irys is a data processor, not a data retention company. LLM calls use ephemeral encrypted tokens — no content is retained after the session. Unlike AI tools that route through OpenAI or Anthropic and retain data indefinitely, your client data never accumulates on third-party servers subject to subpoena.

Question 11

Do you train on my data?

Accepted Answer

Absolutely not. Your data is never used to train, fine-tune, or improve any AI model. This is a contractual guarantee, not just a policy. Your client data stays yours.

Question 12

Can my Irys data be subpoenaed?

Accepted Answer

This is the question most firms have not asked yet. OpenAI has been successfully subpoenaed and has produced full chat histories, uploaded documents, and PDFs. Consumer AI tools — including Harvey, Legora, and CoCounsel, which are wrappers over OpenAI or Anthropic APIs — store your data on those servers. Irys operates as a data processor, not a data retention company. Approximately 80% of AI processing runs on Irys-controlled infrastructure. LLM calls use ephemeral encrypted tokens — nothing is retained after the session ends. There is no accumulated client data for a subpoena to reach.

Question 13

How accurate is Irys?

Accepted Answer

Irys uses a proprietary three-tier AI architecture designed specifically for legal analysis. Tier 1 handles fast lookups. Tier 2 handles document analysis and cited research. Tier 3 handles deep, memo-quality legal reasoning. All outputs include source citations that you can verify.

Question 14

Does Irys cite its sources so I can verify the output?

Accepted Answer

Yes. Every research output includes full case citations with pinpoint references. You can click through to verify against the original source. Citation verification runs against 50M+ cases.

Question 15

Can I control how Irys drafts?

Accepted Answer

Yes. You can provide templates, style guides, and firm-specific preferences. The Drafting Assistant adapts to your voice, your formatting, and your firm’s conventions. The Library module stores your templates for reuse across matters.

Question 16

What content types are supported?

Accepted Answer

Irys supports PDFs (including scanned documents via proprietary OCR), Word documents, Excel spreadsheets, plain text, and more. Our OCR converts scans into reliable, searchable text tied back to the original document.

Question 17

Does Irys support voice-to-text?

Accepted Answer

Voice-to-text is on our roadmap. Currently, Irys focuses on document-based workflows — research, drafting, compare, and matter management.

Question 18

Can I use Irys alongside other tools?

Accepted Answer

Yes. Irys includes a Word Add-In that brings Chat mode and Work mode directly into Microsoft Word for desktop. You can also export documents, research, and analysis in standard formats.

Question 19

Is the Word Add-In included in my plan?

Accepted Answer

Yes. The Word Add-In is included with every Irys plan — Solo, Teams, and Enterprise — at no additional cost. There are no add-on fees and no token limits. Install it from within Word (Insert → Add-ins → Get Add-ins → search Irys) or from the Microsoft AppSource marketplace.

Question 20

Does Irys integrate with existing document management systems (e.g., iManage, NetDocuments)?

Accepted Answer

DMS integrations are in development. For now, you can easily upload and organize documents within Irys. Enterprise customers can discuss custom integration timelines with our team.

Question 21

Can I share with clients or co-counsel?

Accepted Answer

You can export any work product — research memos, drafts, comparisons — in standard formats (Word, PDF) to share externally. In-platform sharing with external parties is coming with our collaboration features.

Question 22

When will collaboration features be available, and what will they include?

Accepted Answer

Collaboration features are actively in development. They’ll include shared workspaces, real-time co-editing, commenting, and role-based access. Teams plan subscribers will get early access.

Question 23

Can I control who on my team sees which matters or documents?

Accepted Answer

Yes. Teams and Enterprise plans include role-based access controls. You can restrict matter visibility by user, practice group, or department. Enterprise adds ethical walls and department-level silos.

Question 24

How does pricing work?

Accepted Answer

Solo is $299/month. Teams is $349/seat/month. Enterprise is custom pricing. All plans include full AI capability with no usage caps. Save 15% with annual billing. We publish our pricing openly — no sales call required to see what it costs.

Question 25

How do trials work?

Accepted Answer

Full platform access for 7 days. No credit card required. Your data, matters, and work product carry forward if you subscribe. Start immediately.

Question 26

Is there a minimum contract length, or can I cancel anytime?

Accepted Answer

Monthly plans can be cancelled anytime. Annual plans are billed upfront at a 15% discount. No long-term lock-in on monthly billing.

Question 27

Are there rewards for referrals?

Accepted Answer

Yes. We have an active Partner Program with affiliate, reseller, and strategic tracks. Earn 10–30% commissions depending on the partnership type.

Question 28

Do you offer onboarding support or training?

Accepted Answer

Yes. All plans include access to documentation, guides, and email support. Teams and Enterprise plans include dedicated onboarding sessions, training for your team, and a dedicated success contact.

Question 29

What practice areas does Irys support best?

Accepted Answer

Irys is used across litigation, corporate/M&A, insurance defense, employment law, mass tort, real estate, IP, regulatory & compliance, privacy law, estate planning, immigration, and general practice. The platform adapts to your workflow regardless of practice area.

Question 30

Does it cover international or non-U.S. jurisdictions?

Accepted Answer

Irys currently focuses on U.S. federal and state law across all 50 states. International jurisdiction support is on our roadmap. Contact our team if you have specific international requirements.

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