Help & Customer Success

We're with you at every step.

Get to your first real win fast, then keep winning. Learn hands-on at your own pace, or talk to a real person. No tickets, no chatbots, no hold times.

Learn at your own pace

Interactive demos, no calendar required.

Clickable walkthroughs where you work side by side with Irys. Most take under five minutes.

AI Assistant: the 3 modes

Meet Everyday, Deep Research, and Agent — and when to use each.

Agent Mode

A full investigation that validates case law and cites inline.

Matters

Organize every case in its own workspace with persistent context.

Dashboard

Get oriented — your home base for everything in Irys.

Browse the full documentation

Talk to us

When you want a person, not a page.

Book a 1:1 session

A private 30-minute walkthrough built around your real matters with our Customer Success head, Lauren. We'll meet you right where you are.

Book a session

Email a real human

Stuck on a matter, hit a bug, or want a feature? Send a line. The team responds personally, most replies inside one business day. No tier-based gating, no upcharge, no boilerplate.

support@iqidis.ai

Typical first response: under 24 hours, business days.